#NYC HOUSING CONNECT CONTACT US HOW TO#

The new NYC Housing Connect is here! Learn more and sign up and create a new account. Relaxed document requirements: For select housing developments, applicants will be asked to submit fewer documents in order to verify student status, income, and assets.ДЄlthough our office is teleworking, all processes related to the housing lotteries are still in operation.

We have implemented this new timeline to get interested applicants started with the eligibility review process faster. Getting started sooner: Now, applicants will be asked to confirm their interest in an available affordable unit within give days (either by email or phone) of being contacted by a marketing agent.Applicants who request to be contacted via paper-mail, rather than email, will be contacted by telephone to inform them of their rejection and their opportunity to appeal. It will be event more important that applicants prepare their documents early and submit their appeals on time. Faster appeal timeline: The appeal period for rejected applicants has been reduced from 10 business das to five business days.We do ask for your patience since response times per Marketing Agent may vary.Дue to the COVID-19 pandemic, we have made several changes to the lottery process, designed to move New Yorkers into affordable homes faster and easier, while maintaining a clear and consistent process with strong protections for applicants. Please read the entire notice received for instructions and response deadlines.

#NYC HOUSING CONNECT CONTACT US HOW TO#

If you are contacted about a lottery, you will be instructed on how to proceed with the eligibility process or an appeal process if determined ineligible. Affordable housing lotteries are still taking place and many Marketing Agents are teleworking while reviewing applications and contacting applicants to determine their eligibility.

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